2 ms·
> Your attitude of "docs are useless" is self-fulfilling. Yes. Of course the docs are horrible, if no one can take time to improve them, because improving them
by Viliam1234 6y ago
> Your attitude of "docs are useless" is self-fulfilling.
Yes. Of course the docs are horrible, if no one can take time to improve them, because improving them is not "real work". Spending one day fixing the wiki pages to make information easy to find, that's one wasted man-day! On the other hand, the whole team spending a few hours in meetings to clarify misunderstandings that would not happen if there was one clearly written wiki page about the topic... that's okay, because communication is important.
I think another problem is that things work bad by default whenever the "customer" is not in a position to give feedback and require improvement. Suppose the developer needs an information, and the wiki page is hard to understand. The developer is hardly in a position to request a rewrite from the author -- the author has more knowledge (about given topic) and therefore is in a stronger position. Also, the author may choose to explain verbally or in e-mail, and then the wiki remains unfixed.