I totally agree with you, and disagree with the other two commenters here. I think this is a culture and communication difference in companies. It definitely i

I totally agree with you, and disagree with the other two commenters here. I think this is a culture and communication difference in companies. It definitely is a cultural thing. For example at my present company no-one reads wikis, or email, or chat logs, or even error messages, because that is perceived as "low status" activity. High-status people give a vague idea of the problem then sit back and watch minions scurry about trying to figure it out. The problem is that this senior-manager example is now being emulated at even the lowest levels, so there's no-one left to actually do it.