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Ask HN: My Startup is Going to Die Because I Messed Up
I'm 24. I started a company 7 months ago, planning to bootstrap it with $5,000 borrowed from family.
We started working hard at creating our brand. Logos, webdesign, website copy, flyers, and SEO. We divided our time equally between these tasks and selling the product. We were headed to profitability in short order.
I quickly learned my cofounder was over his head in personal debt, and could no longer work full time. Some of our borrowed money went to him to try to keep him around for a couple of extra months ($1,200). It didn't work and he had to get a job.
We've been floundering back and forth, spent the majority of our money, I invested another $1,000 to help us make one more sales surge to allow us to dedicate more time. We planned to see if this startup would work, setting a sales and spending goal in under 60 days. Success and we continue, failure and we cut our losses.
We planned to make it happen starting next week.
Friday afternoon I got a call from a business owner in another state, telling me that our business name infringes on his trademark for his business name. Our name would be mycompanyname to his companyname. We had only checked and seen that companyname.com didn't exist, we did not check the trademark database.
At this point, discouraged, unable to afford new marketing materials and a complete redo of everything we've done so far, we're left with little money and a threat of a lawsuit if we don't change everything.
Here are the mistakes that I made, and will learn from:
1) Learn about the financial position of any cofounder. A cofounder's personal situation will hugely impact his/her ability to grow the business.
2) Investigate any trademarks or copyrights on any of your branding or naming. Wasting time in a bootstrapped business will ruin you.
3) Have a plan. Not just a mental plan, but an actual written plan. Decide what is required of the cofounders, decide where money will go, decide your failure point.
4) Be prepared to drop the project, or go it alone. Putting all of your eggs in a basket carried by your cofounder can lead to disaster if you aren't prepared to run with the project yourself.
What other lessons can I learn from this? Where can I improve so that my next project doesn't fail in similar fashion?
tldr: My business failed because I made mistakes in timing, my cofounder, and business branding. What else can I learn from my experience?
EDIT: After a few comments, and an e-mail, I should clarify that this is not necessarily a web-startup or app. It's a business targeting seniors (hence the flyers, which were placed in senior centers and used at senior health conferences). My cofounder came into the picture as the one with more experience working with the senior market. We had suppliers for our product, so our main focus was to sell, sell, sell. So, to add another lesson:
5) Cash in a small bootstrapped company should be spent on client acquisition. Not on whiteboards, office refrigerators, business cards, or flyers.
- rcastera 15y agoGreat points! I just wrote an article on why some startups fail (http://www.richardcastera.com/blog/why-do-some-startups-fail http://www.richardcastera.com/blog/why-do-some-startups-fail). I didn't list your points but, there are several reasons why a startup can fail. Good luck! -Richard
- gnok 15y agoYou sound like you have a good idea of what went wrong. But surely you got a lot of things right too. What were they? It would sound like your mistakes point to a lack of research. It sounds like your co-founder isn't a friend, so you didn't know enough about him to get started with. Finally, this isn't legal advice, but don't give up on the trademark situation yet. Especially if you haven't launched. I'm not so sure the other party would be willing to pay lawyers for a lawsuit, especially onsidering there isn't much to get out of small bootstrapped startup. Also, if you haven't launched, then you dont have very much to lose. You haven't established a brand yet, so perhaps this might be the best time to tweak with this. And of course, you'd want to improve on your branding research this time.
- dpcan 15y agoHow have you failed if you haven't even launched? If nobody knows your brand, why can't you re-brand? Did you buy a bunch of useless merchandise, or can you personally tweak some logos in Photoshop to a new name. What is your partner's role? Sounds like he must be the coder / designer. More than a plan, it sounds like you need a great mentor. (I assumed this was a web startup, but you made flyers, so now I'm not so sure.)
- calebhicks 15y agoWe've launched and have been selling product for about 5 months. My partner's role is that he was the one with the experience in the market. He had the connections to suppliers, resellers, etc. I edited the post above to explain a bit more of the business, and the reasoning behind flyers and some other merchandise. Beyond that, I could tweak some logos and start over. I've replied with a couple of concerns I have with that in other posts. Thanks for your feedback, I do appreciate it.