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> The type of commentary that I find less useful, is the vague notions of "there is a serious problem here" comments that I hear sometimes on Hacker News. In c
by jonahx 6y ago
> The type of commentary that I find less useful, is the vague notions of "there is a serious problem here" comments that I hear sometimes on Hacker News.
In creative writing workshops, a common quip about the feedback of non-writers (eg, friends and family) is:
"If they don't like something, they're probably right. But when they tell you how to fix it, ignore them."
Which is to say, in this context of this thread, vague complaints usually are a reliable indicator of something wrong. But knowing exactly what is wrong and how to fix it is a much bigger ask, and even if they spent the time and effort most people wouldn't be able to help you here.
But that doesn't mean the signal they're giving you isn't useful.
> but can't rebut because the comment is vague.
Don't rebut it. Don't take it personally. Just take it as a data point and say thanks, or don't respond.
- kthejoker2 6y agoIn our tech consulting onboarding guide it says (paraphrasing Jeff Patton's User Story Mapping), "Be doctors, not waiters. Where does it hurt? is the only question you should need."