If you are a solo SAAS operator and have enough customers to generate hundreds of support tickets in 5 minutes, maybe hiring more help several years ago would h

If you are a solo SAAS operator and have enough customers to generate hundreds of support tickets in 5 minutes, maybe hiring more help several years ago would have been a good idea? I doubt you're trying to solve the same problems as the GP at that scale, or probably even the same types of problems.