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Many of the restaurants on Deliveroo were/are already exclusively takeaways though. I think that in many cases these services have the whiff of rentier capitali

by Jochim 6y ago

Many of the restaurants on Deliveroo were/are already exclusively takeaways though. I think that in many cases these services have the whiff of rentier capitalism. A third party has inserted themselves into a situation where you previously dealt directly with the restaurant with the intent of extracting value by making both sides dependent on them. The other factor here is the absurd losses these players are chasing. The capital being pumped in to prop them up feels like a hugely distorting factor that is hiding the actual costs of the sector and preventing new entrants/alternatives from entering the market. The upside is convenience. I definitely prefer paying by card/web based ordering but I wonder if there's a way of providing the benefits of these services without handing control over to that middleman.

mytailorisrich 6y ago
> Many of the restaurants on Deliveroo were/are already exclusively takeaways though. That's not my impression, but the pandemic has had a radical effect. > I wonder if there's a way of providing the benefits of these services without handing control over to that middleman. There is but again this has a cost and if you're an independent restaurant it may make more sense to outsource all of this by using a platform. Some platforms allow you to only use them for handling online order taking and payments (Just Eat?) if you think handling delivery in-house makes sense (but I think it often does not).
- vidarh 6y ago
  > Some platforms allow you to only use them for handling online order taking and payments (Just Eat?) Deliveroo allows this too, but frankly I'd happily pay a premium to have those restaurants deliver using Deliveroo rather than themselves, as when it's the restaurant themselves you lose visibility of how far along the delivery is in the app. As a result, for restaurants that deliver themselves that will count against them when I consider where I want to order from.

by Jochim 6y ago

mytailorisrich 6y ago

> Many of the restaurants on Deliveroo were/are already exclusively takeaways though. That's not my impression, but the pandemic has had a radical effect. > I wonder if there's a way of providing the benefits of these services without handing control over to that middleman. There is but again this has a cost and if you're an independent restaurant it may make more sense to outsource all of this by using a platform. Some platforms allow you to only use them for handling online order taking and payments (Just Eat?) if you think handling delivery in-house makes sense (but I think it often does not).

vidarh 6y ago
> Some platforms allow you to only use them for handling online order taking and payments (Just Eat?) Deliveroo allows this too, but frankly I'd happily pay a premium to have those restaurants deliver using Deliveroo rather than themselves, as when it's the restaurant themselves you lose visibility of how far along the delivery is in the app. As a result, for restaurants that deliver themselves that will count against them when I consider where I want to order from.