What’s odd is that the MOD does that and the rest of the civil service carries on using name-based emails, despite people moving round every year or two. There

What’s odd is that the MOD does that and the rest of the civil service carries on using name-based emails, despite people moving round every year or two. There is a huge problem in the civil service of information being local to teams. Important information sots in inboxes or a shared drive if you’re lucky. Finding out who to contact in another department on a given topic can take days and usually requires asking your private office to check (because they at least have the other department’s private office contact details). Otherwise people just look for emails in published documents and email out in the hope that at least one of them still works in the right department. This could all be so easily solved with permanent, shared mailboxes per team. I suspect the reluctance is in part due to how much easier it would make FOIs.