3 ms·
I forget which book exactly, but one of Scott Adams's has a story from a reader about a process consultant who comes from a background in aviation into some typ
by kthejoker2 6y ago
I forget which book exactly, but one of Scott Adams's has a story from a reader about a process consultant who comes from a background in aviation into some typical Fortune 500 company and tells them the trick to improvement is just to never make a mistake, ever.
And then proceeds to use reductio ad absurdum to demonstrate that if you can be perfect for 5 seconds, you can string those together to be perfect for 5 minutes ... 5 hours ... 5 days .. your whole life!
And when someone in the crowd pushed back on this idea, the consultant said something like, "If the airlines took that same approach to flying, we'd have 1,000 accidents a year!"
And then maybe the reader looked it up later and it turned out there were about 1,000 flying accidents a year.