> The blame has to be shared, however, with the battle-axe personalities of the people that use this stuff. They would like nothing more than to retire while st

> The blame has to be shared, however, with the battle-axe personalities of the people that use this stuff. They would like nothing more than to retire while still using the _exact_ same applications and dated interfaces they've used for 20+ years. Literally, these are default "grey-theme" java applications, with all kinds of inconsistent UI quirks and absolutely no shits given for discoverability or even being able to create hyperlinks so that people can share stuff without screenshots. Here is the thing, the reason these people would want to keep using the software is... The replacement will be broken and they'll spend years with bugfixes and what not to get to the exact same position they're in just now. Using old UIs isn't fun but if it works it's good enough. This is a case of everyone getting used to the workarounds until no one knew about the workarounds.