Just chiming in to add that I also had a terrible experience cancelling my NYT subscription. I signed up online with a credit card & didn't realize that that au

Just chiming in to add that I also had a terrible experience cancelling my NYT subscription. I signed up online with a credit card & didn't realize that that automatically causes your subscription to autorenew (it was hundreds of dollars per year, no small amount of money). I called them they told me that because I signed up with cc I opted into auto renew which I am 100% sure I did not "opt-in" to consciously, I wouldn't autorenew something that expensive. They initially refused to issue any refund and eventually gave a prorated one after a long time on the phone. It was a nightmare. (I had subscribed to magazines in the past and they do not autorenew as a rule, I was used to getting "you have 2 issues left! Last issue!" reminders and I thought newspaper was the same). Anyway their "using credit card = opt in to autorenew" was sleazy in my opinion. I certainly will never do business with them again.