I have worked for tier 1 banks for 6+ years in total and concur with the aforementioned statement about bad UI. My experience though is that no one wants to be

I have worked for tier 1 banks for 6+ years in total and concur with the aforementioned statement about bad UI. My experience though is that no one wants to be bad obviously, and there’s plenty of effort to improve things, but big banks move slowly and corporate structures often inhibit swift innovation. Edit: regulation doesn’t help either. Very often not enough time and effort is spent translation legal requirements into usable UI, and you have be both a legal and software expert to understand what you’re doing. If you get it wrong, you may well have just signed away all your money. Case in point: power of attorney features, pretty much everywhere.