Glad that worked! I hope that didn't put you off learning French. Personally, I stopped trying to write such letters after a couple instances where the recipie

Glad that worked! I hope that didn't put you off learning French. Personally, I stopped trying to write such letters after a couple instances where the recipient company claimed they never received any letter from me. Then I learned you should always send a letter with a signature to have a proof of reception, which is a bit more expensive. And then one kept charging me anyway, and still claimed the letter didn't reach the right department (after more time spent on the phone with them). Bottom line is if a company wants to make it difficult for you to leave the relationship with them, there are tons of tricks in the books for that. Therefore I blacklist them after any sign of dishonesty.