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Happened to me. Cancelled Sky Broadband, CS reps wouldn't acknowledge it. Got sick of the back-and-forth. Sky don't just make you wait on hold for 30 mins, they
by rogual 6y ago
Happened to me. Cancelled Sky Broadband, CS reps wouldn't acknowledge it. Got sick of the back-and-forth. Sky don't just make you wait on hold for 30 mins, they play ads at you while you wait. Fuck that. Stopped the direct debit.
Debt collectors got in touch years later asking for £50.
I said, "fine, send me a copy of whatever bill I supposedly didn't pay."
They didn't have it. "We don't have any documentation, just pay us."
Escalated to a complaint and they dropped it.
I'd do the same again, but could totally understand why some people wouldn't. YMMV.
- davemtl 6y agoWhen I left the UK 11+ years ago, I cancelled Sky, or so I thought. 6 months go by in another country, all my mail was redirected to my parents address in case I missed something. My parents got angry letters from Sky demanding payment, but I had already settled this before I left the country. Well, turns out they cancelled my TV subscription but was still charging me for Sky+ (ability to record). I'm not sure why it wasn't cancelled at the same time, surely when I told them I was moving to a different country as to the reason I was cancelling, I wouldn't need the Sky+ feature.