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I expected to read details of some legal battle over months. But this is a transcript of a chat for about 15 minutes. Srsly? That's what outrages you? Having to
by ganafagol 6y ago
I expected to read details of some legal battle over months. But this is a transcript of a chat for about 15 minutes. Srsly? That's what outrages you? Having to wait for a few minutes to cancel a newspaper subscription? How many times a day do you do this kind of thing?
- croes 6y agoIt's not about the time but about the way. You can sign up with a few clicks but to cancel you need to talk to human being.
- ganafagol 6y agoFunny, when the rant is about issues with Google support then the critisism tends to focus around it being really hard to actually be able to talk to a human being.
- naosouumhumano 6y agoCall me crazy but... Maybe people that have an issue with google wants to fix this issue, and a machine is the wrong option for this. Whereas to cancel a service there’s no reason ever for having to talk with a human?
- fredsted 6y agoIt's outraging because it should be a single click, and there should be no need to go through this ordeal. Incidentally, NYT can make it easy. I'm in Europe and canceled my NYT subscription last week – it was really easy, just a click on my NYT account page.