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I almost bought a WSJ sub during a recent sale, and decided against it specifically because I checked and it said I'd have to call them to cancel.
by zippergz 6y ago
I almost bought a WSJ sub during a recent sale, and decided against it specifically because I checked and it said I'd have to call them to cancel.
- Trias11 6y agoSame with me. First time i bought it via Amazon Prime, when it was available and with Amazon i could cancel stuff directly via Amazon at any time, bypassing WSJ minefields. Then WSJ got smart and start selling it directly in hope to force subscribers to go through their sales jerks in case they want to cancel. This made me to turn away from WSJ for good.
- rrdharan 6y agoIf you change your address to one in California, they expose the cancel option, because they have to by law: https://www.quora.com/How-do-I-unsubscribe-easily-from-WSJ-online https://www.quora.com/How-do-I-unsubscribe-easily-from-WSJ-o...
- jopsen 6y agoThe problem is that this is a lack of respect. They are actively trying to scam me. Why would I want to be a "customer"?
- passtheglass 6y agoI agree, it's particularly egregious that they spent the extra development time and money to only have this feature in locales where they are legally forced to.