> Do they really think that they can curve their churn this way? I don't know. Ask Amazon[1] I guess? My point is that it's wrong to attribute this to a "frag

> Do they really think that they can curve their churn this way? I don't know. Ask Amazon[1] I guess? My point is that it's wrong to attribute this to a "fragile" business model. It's just plain, old greed and contempt for the customer. [1] https://www.techtimes.com/articles/255977/20210114/amazon-prime-dark-pattern-service-cancellation-explained-why-consumer-groups.htm https://www.techtimes.com/articles/255977/20210114/amazon-pr...