4 ms·
For an interesting definition of "most"? I see, what, 3 lines that weren't direct answers to direct questions? One of those was pretty legitimate feedback, wh
by soneil 6y ago
For an interesting definition of "most"? I see, what, 3 lines that weren't direct answers to direct questions? One of those was pretty legitimate feedback, which seems sensible when the rep tells you feedback is why they're asking. Another is just asking for a copy of the chatlog.
- 1shooner 6y agoAlmost the entire conversation is the customer complaining, then the rep needing to respond to it.