I signed up in app for they $1 a week or whatever offer during the election cycle and also had to go through this ordeal, although it wasn't as bad. Initially

I signed up in app for they $1 a week or whatever offer during the election cycle and also had to go through this ordeal, although it wasn't as bad. Initially it sounded like you had to call them or fax your cancellation, so I was already happy when I found the chat option.