3 ms·

I always hate it when a customer service person asks me why I'm canceling their subscription. I called my mobile phone carrier to cancel and they asked me why.

I always hate it when a customer service person asks me why I'm canceling their subscription. I called my mobile phone carrier to cancel and they asked me why. I said "I don't like your TV advertisements". That put a quick end to that line of enquiry.

koala_man 6y ago
You don't owe them a justification just because they ask for one. You can simply say "decline to state".