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When they ask why you are cancelling say "No reason". There is literally nothing they can say to prolong the whole experience. Don't volunteer any information.
by chris_wot 6y ago
When they ask why you are cancelling say "No reason". There is literally nothing they can say to prolong the whole experience. Don't volunteer any information. Don't tell them what is wrong with their website. Don't tell them anything. You will make the whole process go longer.
- vidanay 6y agoI always chose "other" for any question of this type. If there is a text box that must be filled out to describe "other", I always write "Other".
- bavell 6y agoLove it, definitely gonna start doing that now! Thanks!
- discordance 6y agoHi, this is Antonio from the New York Times. May I inquire as to what your 'other' reason is?
- meowster 6y agoI just say, "Cancel my subscription." Don't play their game, don't give them an inch, if they ask why, just repeat "Cancel my subscription". If they say something else, just say "cancel" and nothing else. They will cave.