4 ms·

> You're supposed to stop sending emails to someone who's not interacting with them The only way that this justification makes sense to me is if you mail peopl

> You're supposed to stop sending emails to someone who's not interacting with them The only way that this justification makes sense to me is if you mail people that didn't explicitly subscribe to your newsletter in the first place. If that's the case, I think that the problem lies elsewhere. An email is meant to be read, that's it. Any other interaction a user will have with it that is still under your concern is if they follow any links - I personally object even to that. Assuming to track anything besides people visiting your website from a newsletter link is an infringement of the unspoken contract between you and your subscribers.

pc86 6y ago
That may be how you want it to be, but it doesn't reflect reality. If you consistently have extremely low open rates (e.g. you send to a lot of people who aren't opening) your risk of being marked as spam increases. The only way to avoid this is to periodically cull your list of people who haven't opened in some amount of time.
- mariusor 6y ago
  I can understand that, but I see a couple of suggestions in the thread that are more considerate than tracking pixels. Tracking external clicks, double confirmation, etc. I consume most of my email in plain text format. Like me there are others. Your solution is not working for us.
  - bberenberg 6y ago
    Spend enough money with Google or MS to convince them that your opinion as an email consumer matters, then make our lives as senders a bit easier. I promise, we will appreciate it.
- anaerobicover 6y ago
  I'm not familiar with this area. Can you explain the mechanism for this? What thing is imposing the "risk of being marked as spam", and how does it make its determination? Specifically, how does it have any idea about whether the end user has "opened" the mail?
  - anewone 6y ago
    Gmail can do their own tracking on what emails a user opens. If they find that a user is leaving a lot of mail from a domain unread, they might decide to start shifting that mail into the spam box to provide a better UX. As a sender, it's impossible to get any specifics from Google as to when it happens. You can get a generalized spam report rate from them but that's about it.

pc86 6y ago

That may be how you want it to be, but it doesn't reflect reality. If you consistently have extremely low open rates (e.g. you send to a lot of people who aren't opening) your risk of being marked as spam increases. The only way to avoid this is to periodically cull your list of people who haven't opened in some amount of time.

mariusor 6y ago
I can understand that, but I see a couple of suggestions in the thread that are more considerate than tracking pixels. Tracking external clicks, double confirmation, etc. I consume most of my email in plain text format. Like me there are others. Your solution is not working for us.
- bberenberg 6y ago
  Spend enough money with Google or MS to convince them that your opinion as an email consumer matters, then make our lives as senders a bit easier. I promise, we will appreciate it.
anaerobicover 6y ago
I'm not familiar with this area. Can you explain the mechanism for this? What thing is imposing the "risk of being marked as spam", and how does it make its determination? Specifically, how does it have any idea about whether the end user has "opened" the mail?
- anewone 6y ago
  Gmail can do their own tracking on what emails a user opens. If they find that a user is leaving a lot of mail from a domain unread, they might decide to start shifting that mail into the spam box to provide a better UX. As a sender, it's impossible to get any specifics from Google as to when it happens. You can get a generalized spam report rate from them but that's about it.