Their support systems have also fully broken down here in the Netherlands. Phone is not available because their people are working from home (this is entirely

Their support systems have also fully broken down here in the Netherlands. Phone is not available because their people are working from home (this is entirely a solvable problem...), there's no email and the chat channels are so overwhelmed that it takes a week for them to respond. This is not a great experience when you received nothing and your delivery is marked as "delivered a week ago" in a completely borked status page.