4 ms·
Vodafone sues a customer in India
- goombastic 15y agoValia needs support from all Indian telecom users. There seems to be no service guarantee agreement for Indian users at all. The only thing most telcos do these days is send you a bill. Indian customers should rightfully get discounts for downtime and bad service. Vodafone and others should ensure that they do not sign up people for services arbitrarily.
- teyc 15y agoand I thought Vodafone problems are exclusive to Australia.
- Cherian_Abraham 15y agoSuing a customer = Priceless! I predict Streisand Effect in 5..4..3..2..1..
- adaml_623 15y agoThey haven't sued him instead they've threatened him with legal action to get him to take down web content. The web content includes personal contact details for Vodafone staff. So that's reasonable It looks like Vodafone isn't providing the promised service but I guess the consumer protection goverment agency in India is a bit ?ineffective?. So that's a bit rubbish. Not really much of a story here.
- vidyesh 15y agoWell the story goes as, the customer didn't get the promised 3G service around his house so he got pissed and started calling Vodafone customer care and soon started leaking off personal details of the Vodafone employees he talked with. Vodafone even compensated for it and provided him with complementary 2G plan which should have solved the problem. But he kept posting and abusing. He was told to delete all that but he ignored those requests so the case. Thats all i have read, am not biased or supporting Vodafone just replied to shred some light. But seems ridiculous to sue a customer over this, eventually this would end up losing a few many customers for Vodafone.
- meow 15y agoGood luck going with that to Indian courts... Usually they are more partial to consumers and probably blast Vodafone for trying to curtail freedom of expression etc...
- shubhkarman 15y agoSarcasm?