I think this is an inherent problem with the internet. Amazon has an incentive to show products having tons of five-star reviews, or to push their own branded p

I think this is an inherent problem with the internet. Amazon has an incentive to show products having tons of five-star reviews, or to push their own branded products. If you buy something and it doesn't work, you can always just send it back. But most of the time it's fine. I found for more expensive items, I feel much safer shopping with Best buy. The prices are generally the same, and there's much more control over what you're actually purchasing. Buying a laptop off Amazon is like reading through a catalog of every laptop ever made in the Last 5 years. Best Buy has a great selection, and I was able to get my laptop within a day or so. To be fair to Amazon, they blunt a lot of the really negative experiences with store credit. For example once I purchased a table, didn't know how to put it together, and sort of broke it. I told Amazon I didn't really feel like sending it back because it was heavy, and I got a full refund. Once you get your money back you're much less likely to complain, I don't have any real incentive to write a negative review about the product now