To this day I run into development managers who will dismiss an easily replicated issue on the grounds it won't happen enough, though of course with a big group

To this day I run into development managers who will dismiss an easily replicated issue on the grounds it won't happen enough, though of course with a big group of users it actually does, to warrant fixing. While this can be true at times and one excuse is always, we have support to fix the data, it tends to a standard by which all fixes are handled. which is, once you start blowing off testing, having exceptions to avoid every fix, you rarely if ever leave that mode and end up with a stressed support staff and users in the field who think your coders are incompetent.