> The way their sale staff works is to create direct relationships, phone contact etc - that is not a cheap proposition Isn't that in itself a reason to be ske

> The way their sale staff works is to create direct relationships, phone contact etc - that is not a cheap proposition Isn't that in itself a reason to be skeptical about whether they can actually scale? The whole point around most internet businesses is that they can scale for very little cost. For Groupon to scale they need huge capital input (to hire staff) but then importantly that expense needs to be maintained to keep the treadmill going.