Come on. Do your homework, this is the best customer complaint letter ever: http://www.derbygripe.co.uk/ntl.htm http://www.derbygripe.co.uk/ntl.htm I mean, it'

Come on. Do your homework, this is the best customer complaint letter ever: http://www.derbygripe.co.uk/ntl.htm http://www.derbygripe.co.uk/ntl.htm I mean, it's legendary. As a former NTL customer, I can say that it's quite plausible too. It's no co-incidence that they both revolve around telcos doing installs. It's also worth noting that NTL does not exist any more. It has been subsumed into the Virgin group and the NTL name is not used any more. What part this viral piece of writing played is unknown, but it must have done something.