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Outside of Hacker News, Google's moderation gets a lot less attention, whether it be regarding spam or politics or the complexities of managing communities. I
by MattGaiser 6y ago
Outside of Hacker News, Google's moderation gets a lot less attention, whether it be regarding spam or politics or the complexities of managing communities.
I waver between Google's aggressive algo moderation being just because they don't see it as a priority to fix or because overzealous moderation might actually be a better strategy when dealing with a relatively casual userbase. Overmoderate and get a few wrong, but make sure that those errors have a path to resolution if they are popular enough (basically Hacker News). Otherwise when in doubt, ban.
- that_guy_iain 6y agoIf they get it wrong with under moderation then they get people complaining they're allowing nazis, spam, baby eaters, etc. This affects ads. If they get it wrong with over moderation people just think they're stupid. This does not affect ads.
- MattGaiser 6y agoIt also never blows up into a major story. Most news stories about Twitter, Facebook, and even the few about YouTube have been about them failing to ban X. Overmoderate and the criticism comes in bit by bit.
- bachmeier 6y agoThat's natural, because the cost of mistakes in the two directions is not remotely close to symmetric. A few delayed messages to comp.lang.c is not the equivalent of [really bad thing].