I don’t think your first point is particularly relevant to the topic. If you were to continue growing a customer base forever, you’d presume that it would incre

I don’t think your first point is particularly relevant to the topic. If you were to continue growing a customer base forever, you’d presume that it would increasingly become more diverse forever. But the point you’re making seems to be that having more customers is good, not that having a more diverse set of customers is good. I think your second point is completely valid. Having a greater diversity of skills, perspectives, experience, ideas... on a team seems to be obviously beneficial. But that’s not at all relevant to the types of diversity HR programs aim to implement. Those programs are generally concerned with factors like ethnicity, gender, and sexuality... which are not at all related to the factors you mentioned.