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Steel and automobiles had the same root cause - management complacency. Not from a failure to race to the bottom as often suggested. Instead from their failure
by Nasrudith 6y ago
Steel and automobiles had the same root cause - management complacency. Not from a failure to race to the bottom as often suggested. Instead from their failure to invest in improving tools and processes. Edward Deming offered his statistical improvement techniques domestically first and they passed on them. Japan didn't.