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"Groupon provides the mechanism to move businesses and customers over to a part of the diagram previously regarded as unreachable. It only works because custome
by va_coder 15y ago
"Groupon provides the mechanism to move businesses and customers over to a part of the diagram previously regarded as unreachable. It only works because customers can collectively commit to buying more than they would with a run-of-the-mill coupon."
But it breaks down when that business fails to increase it's capacity. Case in point: I used groupon once for a restaurant and the experience was horrible. The restaurant was completely unprepared for the number of people showing up.
On paper I got $40 bucks worth of food and service for $20 bucks, but the experience was so bad I wish I had stayed home and saved my $20 bucks.
In my situation the restaurant and Groupon dropped the golden football.
- buro9 15y agoI've also seen restaurants offering such deals ask if you're using a GroupOn voucher before presenting you with a menu, the menu you're then given is not the same as the usual menu. Items are more expensive (over-priced I would say), and the selection is narrower. From a business perspective the failure to convert into repeat business has long known to be a problem, but now having experienced GroupOn as being a second class experience I simply won't be using it again. In fact, the limited experience of GroupOn in our household has been such that they've successfully made us dubious of the entire offers/group-buying thing and leave us preferring to get personal service and avoiding the offerings of GroupOn and all of their competitors.