That sounds like a quality sales team. Things like the OP tend to happen when you take inexperienced and desperate sales people and make them work on straight c

That sounds like a quality sales team. Things like the OP tend to happen when you take inexperienced and desperate sales people and make them work on straight commission with no mentorship. Exactly as the person you spoke to feared, this has tarnished the reputation of the entire Canoical organization, which is exactly why you don't do that.