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Had an interesting experience with Comcast recently. They send me an email stating that I have exceeded the 1.2TB monthly cap on my Unlimited plan, but that I
by DebtDeflation 6y ago
Had an interesting experience with Comcast recently.
They send me an email stating that I have exceeded the 1.2TB monthly cap on my Unlimited plan, but that I can upgrade to a Truly Unlimited plan for another $25/mo.
I go to their website and apparently the upgrade is $30/mo if I want to use my own equipment but $25/mo if I use theirs. That makes no sense, but whatever. I sign up.
A few days later their integrated modem/wireless router shows up. I forget about it.
A week or so after that, late morning on a weekday, my internet goes down. I was in the middle of a work Zoom and my kids were on Zoom for school. Terrible timing. Turns out, Comcast turned off my internet until I connected the new equipment and signed up for the "new" service.
I was pretty livid. Researched Starlink. Hmm, 100-150Mb/s. Let me see what I'm getting from Comcast.....run a speed test.....389Mb/s. Oh well, guess I'm staying.
- hnburnsy 6y agoCan you just plug in your networking great into the Comcast box and ignore their wifi?
- DebtDeflation 6y agoNo, they literally turned off my internet, putting me into their walled garden. Any outbound connection attempt was redirected to their captive portal telling me to install the new gear and activate my new service.