If you are on a team, we’ve addressed this by having a single dev responsible for all incoming questions in our team channel. Any DMs are directed back to the t

If you are on a team, we’ve addressed this by having a single dev responsible for all incoming questions in our team channel. Any DMs are directed back to the team channel for the designated on call person. The on call person, for the week, doesn’t have sprint commitments. If they have time, they can choose to help the sprint or work to reduce toil.