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Given how central LinkedIn is to many people’s professional careers, I find it shocking that their support department is not contactable via email. Do they eve
by mjgs 6y ago
Given how central LinkedIn is to many people’s professional careers, I find it shocking that their support department is not contactable via email.
Do they even have a support department?
Everything is fine until you have an issue. If your issue isn’t answered by one of their pre-written articles, then there isn’t much you can do about it.
There are a surprising number of “big” tech companies that do the same.
- Reddit support for example, I only ever get automated responses. They just got a $6 billion valuation, yet they have no support email.
- Substack doesn’t list its support email on their website, I only found their support email by searching Twitter, found a random tweet that mentioned it, and amazingly it was the right address.
- lopis 6y agoReceiving a multi-billion valuation means you don't need support - the users and the money just comes to you regardless.
- mjgs 6y agoI wish there was a website that lists which big tech companies have support departments that are known to exist AND are contactable via email. You might even be able to offer a service that notifies people when a support department disappears. Such a site could help avoid a lot of heart ache. Finding out that a site you rely on has had its support department gutted, right when you really need a support department, is the worste.