4 ms·

why shouldn't they cover their butts when people will look to extort? I'd much prefer a situation where companies take responsibility and customers show grace a

why shouldn't they cover their butts when people will look to extort? I'd much prefer a situation where companies take responsibility and customers show grace and courtesy, but that's not the world I live in...

toomuchtodo 6y ago
Expecting reasonable product longevity from a durable good is not extortion.
- abfan1127 6y ago
  I wasn't speaking specifically to this situation. The previous comment was about knee jerk legal reactions, which is what I was referring. On that note, flash memory isn't a durable good though.
  - toomuchtodo 6y ago
    Can you provide a citation to another automobile with an infotainment system that is only spec'd to last 6 years (due to flash wear)? The one in our 14 year old Toyota SUV is still working without issue.
    - abfan1127 6y ago
      nope. But I can cite expectations for vehicles' parts that should last longer, but don't. It only takes a viewing of Consumer Reports to see that. Note that many electronics are designed to last 10 years (i.e. electromigration). Obviously, use cases matter (24 hour use, high temp or lots of heat cycles).
FireBeyond 6y ago
Tesla will actively throw you under the bus to defend themselves. "His vehicle had warned him about having hands on the steering wheel" (... fourteen minutes prior to the accident). Leave aside the fact that if you have an accident in your Tesla you will need to go to court to subpoena telemetry data. But they'll happily publish your telemetry data without your (explicit, I know, I know, TOS) agreement if they think they're being painted in a bad light. And if you disclose information about the vehicle, they'll happily force push neutered/old firmware to your vehicle to hide or prevent such activities, lock you from future upgrades, and disable ethernet and OBD ports in your vehicle. Or a Douglas Adamsesque approach to right-to-repair, where there's a website with parts you can "order" (except everything down to the most commodity bolt says "Call Tesla" and they will tell you its unavailable to order via the website), that's if you know what parts you need, a process which required making an appointment with Tesla to look at the service manual, several months out, which required a fee, had a time limit, and put you in a room where you were not allowed a computer, phone or camera, just a notepad and pencil), all the while touting their "corporate commitment to transparency" as they pulled out of NHTSB testing. Is this your idea of responsibility?
- abfan1127 6y ago
  no, and I'm not sure what part of my comment made you think it is.

toomuchtodo 6y ago

Expecting reasonable product longevity from a durable good is not extortion.

abfan1127 6y ago
I wasn't speaking specifically to this situation. The previous comment was about knee jerk legal reactions, which is what I was referring. On that note, flash memory isn't a durable good though.
- toomuchtodo 6y ago
  Can you provide a citation to another automobile with an infotainment system that is only spec'd to last 6 years (due to flash wear)? The one in our 14 year old Toyota SUV is still working without issue.
  - abfan1127 6y ago
    nope. But I can cite expectations for vehicles' parts that should last longer, but don't. It only takes a viewing of Consumer Reports to see that. Note that many electronics are designed to last 10 years (i.e. electromigration). Obviously, use cases matter (24 hour use, high temp or lots of heat cycles).

FireBeyond 6y ago

Tesla will actively throw you under the bus to defend themselves. "His vehicle had warned him about having hands on the steering wheel" (... fourteen minutes prior to the accident). Leave aside the fact that if you have an accident in your Tesla you will need to go to court to subpoena telemetry data. But they'll happily publish your telemetry data without your (explicit, I know, I know, TOS) agreement if they think they're being painted in a bad light. And if you disclose information about the vehicle, they'll happily force push neutered/old firmware to your vehicle to hide or prevent such activities, lock you from future upgrades, and disable ethernet and OBD ports in your vehicle. Or a Douglas Adamsesque approach to right-to-repair, where there's a website with parts you can "order" (except everything down to the most commodity bolt says "Call Tesla" and they will tell you its unavailable to order via the website), that's if you know what parts you need, a process which required making an appointment with Tesla to look at the service manual, several months out, which required a fee, had a time limit, and put you in a room where you were not allowed a computer, phone or camera, just a notepad and pencil), all the while touting their "corporate commitment to transparency" as they pulled out of NHTSB testing. Is this your idea of responsibility?

abfan1127 6y ago
no, and I'm not sure what part of my comment made you think it is.