I'd argue you've put those points in the reverse priority. 1. Admit you screwed up and apologise 2. Moving forward: make repairability a priority and use dura

I'd argue you've put those points in the reverse priority. 1. Admit you screwed up and apologise 2. Moving forward: make repairability a priority and use durable components 3. Open source some of the software, or allow third parties to scrutinise it