You are not the customer. You do not buy the SCADA system. You are the consumer. You want pure water. That I believe. The people buying the SCADA system wa

You are not the customer. You do not buy the SCADA system. You are the consumer. You want pure water. That I believe. The people buying the SCADA system want to be able to look at a dashboard while staying at home in their slippers during COVID-19. Worse yet, the SCADA system might have already been bought some time ago -- as is very common -- and adding "Hey I want to look at this from home!" might have happened a decade after the purchase.