I have a condo in a building with gigabit fiber access but they won’t provide to my unit for no reason (it’s a 4 unit brownstone), so pay $65/m for 10 Mbps. Oh,

I have a condo in a building with gigabit fiber access but they won’t provide to my unit for no reason (it’s a 4 unit brownstone), so pay $65/m for 10 Mbps. Oh, and when I saturate the uplink (~800kbps) they cut off the entire conn for ~30 seconds.