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As someone who used to work in the same industry (2011-2015 as a programmer at Surgical Science) I'm curious which company you're working for. I know our sales

As someone who used to work in the same industry (2011-2015 as a programmer at Surgical Science) I'm curious which company you're working for. I know our salespeople had constant troubles with the U.S. customs because we always had to declare whether our devices were medical equipment or not and different TSA agents had different opinions on how it should have been filled in. They often got upset regardless of how the form was filled in. Legally speaking it is not a medical device, but some agents disputed that because it was used in the medical field at hospitals. Other agents were upset for wasting their time if you did declare it as medical equipment.

duckfang 6y ago
In my experiences, most of the times when "TSA agents" get annoyed, is because they're part of the $10/hr contractor service. As long as it's not the gun they use to test them on a regular basis, they don't appear to care one bit. The real TSA agents however, do appear to care. And I'd also argue they're also quite competent. But Snowden was indeed correct that 95% of the people you deal with at the "federal government" are contractors - of varying quality.
scyzoryk_xyz 6y ago
Oh wow yeah Surgical Science - their LapSim mentor simulators for laparoscopy are certainly our direct competitors. I’m at Laparo Medical Simulators - we specialize just in laparoscopy and we’re working on delivering an enterprise VR simulator (no goggles), though our main market currently is simpler box trainers which undercut the competition on price. What you’re describing is something we run into with the US specifically quite often. It’s kinda crazy, but the US has really become a stagnant market; nationalistic economically, and difficult to do business with unless someone gets to take a big piece of the slice, and very conservative when it comes to innovation. I would really like to talk more if you’re up for it.
- Agentlien 6y ago
  You can reach me at my Gmail. It's the same as my username here.

duckfang 6y ago

In my experiences, most of the times when "TSA agents" get annoyed, is because they're part of the $10/hr contractor service. As long as it's not the gun they use to test them on a regular basis, they don't appear to care one bit. The real TSA agents however, do appear to care. And I'd also argue they're also quite competent. But Snowden was indeed correct that 95% of the people you deal with at the "federal government" are contractors - of varying quality.

scyzoryk_xyz 6y ago

Oh wow yeah Surgical Science - their LapSim mentor simulators for laparoscopy are certainly our direct competitors. I’m at Laparo Medical Simulators - we specialize just in laparoscopy and we’re working on delivering an enterprise VR simulator (no goggles), though our main market currently is simpler box trainers which undercut the competition on price. What you’re describing is something we run into with the US specifically quite often. It’s kinda crazy, but the US has really become a stagnant market; nationalistic economically, and difficult to do business with unless someone gets to take a big piece of the slice, and very conservative when it comes to innovation. I would really like to talk more if you’re up for it.

Agentlien 6y ago
You can reach me at my Gmail. It's the same as my username here.