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It seems like big tech companies live in a bubble where they think society is in fact an algocracy and everything is an engineering problem that can be solved w
by j_barbossa 6y ago
It seems like big tech companies live in a bubble where they think society is in fact an algocracy and everything is an engineering problem that can be solved with an algorithm.
- strken 6y agoOr they work on a team that's got a KPI saying "reduce the support contact rate by 3%" and there's nobody higher up who realises this is a terrible idea. Big tech companies are full of people acting rationally, seeking to maximise metrics that are easy to track and sound good, but have negative externalities that are hard to see or to measure.
- inglor_cz 6y agoHuman beings are adaptable and they may well adapt themselves to the algocracy, just like they adapted to dozens of different social systems before. It is a bit dystopian, but you can already see some of the adaptations, such as the very existence of SEO and its significant use by businesses.