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Interesting tool, I'm intrigued. We recently started using Dovetail as our research repository. It allows us to collect interview recordings, tag transcripts, s

Interesting tool, I'm intrigued. We recently started using Dovetail as our research repository. It allows us to collect interview recordings, tag transcripts, surface insights and share findings within the company. It's been a good experience and we're pretty happy with it, but it doesn't handle the recruiting/participant management aspect. Is this a competitor to Dovetail, or a complement to Dovetail? You mention Great Question can store video files, notes, etc - does that include analysis tools? I could definitely see value in both, but since Dovetail is working well I'd love to see the research participant management side just get nailed - recruitment tools, participant management tools, incentive management, even follow up tools to close that feedback loop if possible. Even integration with tools like Dovetail, so I can keep all my user data here, and anonymize info in Dovetail so I can share insights, without broadcasting personal info. Also - and it looks like you know this - privacy tools and managing PII are super important here. I would love to see SSO capability at the Plus level.

nedwin 6y ago
Dovetail is awesome, particularly if you have large volumes of research you need to run analysis on. They've been working at it for a while and finely tuned their repository product. We're focused heavily on the other end - the research ops part you mention and while we have a way to go I'd like to think we've nailed the use cases you mention. We have some analysis tools, and we're investing here but it's a big problem category. PII and data security are front and center in our product values, with SSO on our roadmap; really looking for that first customer who needs it to have this prioritized.
- jrwoodruff 6y ago
  Awesome, that's great to hear. I'm going to chat with our research team about the product, I'm not sure if it's a big enough pain point at the moment for us to pull the trigger, but I certainly see the value.
  - nedwin 6y ago
    BTW I missed the connection between our Plus plan and SSO - I thought you were referring to our enterprise plan. I think it could make sense to bring this down into Plus so we're reviewing. Thanks for the nudge.

nedwin 6y ago

Dovetail is awesome, particularly if you have large volumes of research you need to run analysis on. They've been working at it for a while and finely tuned their repository product. We're focused heavily on the other end - the research ops part you mention and while we have a way to go I'd like to think we've nailed the use cases you mention. We have some analysis tools, and we're investing here but it's a big problem category. PII and data security are front and center in our product values, with SSO on our roadmap; really looking for that first customer who needs it to have this prioritized.

jrwoodruff 6y ago
Awesome, that's great to hear. I'm going to chat with our research team about the product, I'm not sure if it's a big enough pain point at the moment for us to pull the trigger, but I certainly see the value.
- nedwin 6y ago
  BTW I missed the connection between our Plus plan and SSO - I thought you were referring to our enterprise plan. I think it could make sense to bring this down into Plus so we're reviewing. Thanks for the nudge.