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Pretty important distinction: The people reporting bugs probably aren't paying your salary out of their taxes, nor have they granted you and your team a monopol
by mseebach 15y ago
Pretty important distinction: The people reporting bugs probably aren't paying your salary out of their taxes, nor have they granted you and your team a monopoly on wielding the tools necessary to perform an essential service.
- mbreese 15y agoI don't know about that... What if I find a bug in Mac OS X* that I need fixed yesterday. I file a bug, and hope that it gets fixed eventually. Now it is up to Apple to fix it and get back to me on their schedule. I pay Apple for their OS, and they are the only ones that can fix it. I'm at their mercy to fix it, so I fail to see how this is that different. * Could be anything that isn't open-source