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>The lawsuit isn't about Robinhood encouraging gambling but rather about the UI/UX being catastrophically misleading. The Guardian article cited misses some ke
by fatnoah 6y ago
>The lawsuit isn't about Robinhood encouraging gambling but rather about the UI/UX being catastrophically misleading.
The Guardian article cited misses some key details that are contained here: https://www.cbsnews.com/news/alex-kearns-robinhood-trader-suicide-wrongful-death-suit/ https://www.cbsnews.com/news/alex-kearns-robinhood-trader-su...
>Later that night, at 3:26 a.m., the company sent an automated email demanding Alex take "immediate action," requesting a payment of more than $170,000 in just a few days.
He was then unable to actually get through to customer service due to lack of a phone number and no immediate reply via email.
The day after the suicide, this email was sent to him:
>"Great news!" The email read, "We're reaching out to confirm that you've met your margin call and we've lifted your trade restrictions. If you have any questions about your margin call, please feel free to reach out. We're happy to help!"
- titzer 6y agoAlgorithms are such callous bastards.