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https://www.cbsnews.com/news/alex-kearns-robinhood-trader-suicide-wrongful-death-suit/ https://www.cbsnews.com/news/alex-kearns-robinhood-trader-su... The arti

https://www.cbsnews.com/news/alex-kearns-robinhood-trader-suicide-wrongful-death-suit/ https://www.cbsnews.com/news/alex-kearns-robinhood-trader-su... The article in the top post is missing details. Robinhood actually demanded $170k from him to settle his account. It wasn't a UI issue.

ethbr0 6y ago
From that article, "the company sent an automated email demanding Alex take "immediate action," requesting a payment of more than $170,000 in just a few days..."
madamelic 6y ago
It definitely was a UI issue. Email is part of UI / UX. Either they were programmed loosely or the email was poorly worded.
- Rooster61 6y ago
  Email is indeed UI. Whether or not to send that email is business logic, and therefore not UI. Something on the backend though that this guy owed that much money, and thus the email was sent out. UI doesn't happen in a vacuum.