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This has always bugged me - as owner of a product, YOU are ultimately responsible for its availability. If you chose a bad service provider, sure, you'll have o

by synnik 15y ago

This has always bugged me - as owner of a product, YOU are ultimately responsible for its availability. If you chose a bad service provider, sure, you'll have outages. But accept accountability, say you are working on it, and fix it.

scott_s 15y ago
This has always bugged me - the sense of entitlement people have when a free service experiences an outage. The people behind SearchYC are doing us a favor. They should be thanked, not reprimanded. So, uh, thanks. I've used SearchYC many-a-times.
- synnik 15y ago
  You misunderstand. I don't care whether or not there is an outage. I care that people are professional in their work. Passing the buck is unprofessional. Accepting the responsibility is what matters, and if they decide not to fix it, then say so and own that choice. Service providers are responsible for their service only. Not the products you layer on top of them. Doing free favors doesn't mean you should drop your level of professionalism.
  - scott_s 15y ago
    It's a service among friends. I actually expect them to act a bit more casual. Given than, I think what they said was just fine: Comcast turned off their service, they're looking into alternatives.
  - tommi 15y ago
    > I care that people are professional in their work. I feel the same way. But this isn't work, this is play.
    - awj 15y ago
      So it's ok for me to misrepresent a situation and make other people look bad as long as I'm "just playing"?
- awj 15y ago
  I didn't realize "doing us a favor" excused them for being deceitful about the situation. The favor they should be thanked for. The reprimand is for misrepresenting what happened to make Comcast look bad when SearchYC was being run outside the TOS for residential internet.
Goladus 15y ago
I don't really see much blame in that post. Comcast shut down searchyc. That's the simplest true explanation for what happened. It's sad. That's the extent to which they dwell on the issue.

by synnik 15y ago

scott_s 15y ago

This has always bugged me - the sense of entitlement people have when a free service experiences an outage. The people behind SearchYC are doing us a favor. They should be thanked, not reprimanded. So, uh, thanks. I've used SearchYC many-a-times.

synnik 15y ago
You misunderstand. I don't care whether or not there is an outage. I care that people are professional in their work. Passing the buck is unprofessional. Accepting the responsibility is what matters, and if they decide not to fix it, then say so and own that choice. Service providers are responsible for their service only. Not the products you layer on top of them. Doing free favors doesn't mean you should drop your level of professionalism.
- scott_s 15y ago
  It's a service among friends. I actually expect them to act a bit more casual. Given than, I think what they said was just fine: Comcast turned off their service, they're looking into alternatives.
- tommi 15y ago
  > I care that people are professional in their work. I feel the same way. But this isn't work, this is play.
  - awj 15y ago
    So it's ok for me to misrepresent a situation and make other people look bad as long as I'm "just playing"?
awj 15y ago
I didn't realize "doing us a favor" excused them for being deceitful about the situation. The favor they should be thanked for. The reprimand is for misrepresenting what happened to make Comcast look bad when SearchYC was being run outside the TOS for residential internet.

Goladus 15y ago

I don't really see much blame in that post. Comcast shut down searchyc. That's the simplest true explanation for what happened. It's sad. That's the extent to which they dwell on the issue.