The default Google experience is top notch. When it works, it works fantastically. But when you fall off that golden path for any reason, you have some of the w

The default Google experience is top notch. When it works, it works fantastically. But when you fall off that golden path for any reason, you have some of the worst experiences imaginable. I have moved everything I can off of Google except for my company's email service, and that is coming soon. You cannot trust them to provide even the smallest customer service for people who are paying hundreds of dollars per month or more. You are more likely to get better customer service from cable companies, an industry with customer service so universally reviled that South Park has an episode on it.