I think "not treating business partners like trash" is the absolute base minimum. If they can't get that right, what hope do customers have? Feels like that nee

I think "not treating business partners like trash" is the absolute base minimum. If they can't get that right, what hope do customers have? Feels like that needs to be solved first — particularly if it's an issue of scale — then the customer issue dealt with afterwards, if it remains an issue.