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The article talks about the costs, suggesting the net result is often bad. Basically they are saying, "Ignore end users online because they are only seeing and
by freddie_mercury 6y ago
The article talks about the costs, suggesting the net result is often bad. Basically they are saying, "Ignore end users online because they are only seeing and talking about one half of the equation."
All you've done is essentially say, "I'm an end user online who only knows one half of the equation but you should ignore costs!"
It just feels like a failure to engage with the point the article is actually making.
- prawn 6y agoI am involved with a number of products which range between paid-only, freemium and free, so I'm familiar with the pros/cons. I know both sides of the equation but was offering comment on one half. The author appears to have a freemium product in their portfolio, and acknowledges there can be reason for that. Countless established or major players (Dropbox, Basecamp, Trello, etc) seem to make use of the freemium angle. Suspect there's something in that and that a free tier is a necessary evil at times.