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The problem is that free users aren't a representative sample of people who'll pay. I remember a 37signals post that mentioned how something like 90% of their p
by SatvikBeri 6y ago
The problem is that free users aren't a representative sample of people who'll pay. I remember a 37signals post that mentioned how something like 90% of their paying users were designers, but that was only 5% of their free users. If you optimize on a sample that's structurally bad, no matter how large it is, you'll end up building the wrong thing.
- jlbnjmn 6y agoSeriously! Quantity data is not a substitute for quality data. Give an engineer a qualitative data point and they'll find a way to invalidate it. But give them a million invalid data points...